Your price today is your price for good.
Founding members get these rates locked in permanently. No annual increases, no surprise jumps. Just the price you signed up for, for as long as you stay.
Everything you need to run a small service well
- Up to 10 carers
- Unlimited clients and users
- All care management features
- eMAR, scheduling, rota
- Family portal
- QR/NFC check-in
- Compliance and audit trail
- Phone and email support
For providers ready to take on more clients and staff
- Up to 25 carers
- Unlimited clients and users
- Everything in Starter
- Finance, invoicing, payroll
- Recruitment pipeline
- AI care plans and voice notes
- Xero integration
- Risk scoring and predictive analytics
Multiple locations, bigger teams, full control
- Up to 50 carers
- Everything in Growth
- API access and webhooks
- Custom integrations
- Dedicated account manager
- Multi-location support
- SLA guarantee
- Custom reports and white-labelling
Feature comparison
Here's exactly what you get with each plan. No guesswork.
| Feature | Starter | Growth | Professional |
|---|---|---|---|
| Carers | Up to 10 | Up to 25 | Up to 50 |
| Clients | Unlimited | Unlimited | Unlimited |
| Users | Unlimited | Unlimited | Unlimited |
| Care plans | ✓ | ✓ | ✓ |
| Clinical assessments | ✓ | ✓ | ✓ |
| eMAR | ✓ | ✓ | ✓ |
| Scheduling and rota | ✓ | ✓ | ✓ |
| QR/NFC check-in | ✓ | ✓ | ✓ |
| Family portal | ✓ | ✓ | ✓ |
| Compliance audit trail | ✓ | ✓ | ✓ |
| AI care plan drafting | – | ✓ | ✓ |
| Finance and invoicing | – | ✓ | ✓ |
| Xero integration | – | ✓ | ✓ |
| Staff management | – | ✓ | ✓ |
| Recruitment pipeline | – | ✓ | ✓ |
| Compliance tools | – | ✓ | ✓ |
| Margin calculator | – | ✓ | ✓ |
| API access | – | – | ✓ |
| Custom integrations | – | – | ✓ |
| Custom reports | – | – | ✓ |
| Dedicated account manager | – | – | ✓ |
| Multi-location support | – | – | ✓ |
| Support | Email + Phone | Priority with SLA |
Common questions
Yes. Every plan comes with a 14-day free trial, full access, no credit card needed. You get to properly test Caelum with your own data before you commit to anything.
After your 14-day trial, you choose a plan and billing starts. If you decide Caelum isn't for you, your data stays available for 30 days so you can export everything. No penalty, no awkward phone call.
Of course. You can upgrade or downgrade at any time. If you upgrade mid-cycle, we'll pro-rate the difference. If you downgrade, the new price kicks in at your next billing date.
Your data is encrypted in transit and at rest. We use UK/EU data centres, perform daily backups, and comply fully with GDPR. You own your data, always.
No. Caelum runs entirely in the browser. Your team can access it from any device with an internet connection. Nothing to install, nothing to keep updated.
Most providers are up and running within a day. We'll help you bring across your existing client data, care plans, and staff records. No drawn-out migration process.
Yes. You can export your data at any time in standard formats. It's yours, and you should always be able to take it with you. We'd rather you stay because the product is good, not because you're stuck.
See if it's right for you.
14-day free trial, full access, no credit card. Give it a proper go and decide for yourself.