Everything a care provider needs. Without the bloat.
One platform covering care management, medication, scheduling, finance, family communication, staff tools and compliance. It's all included from day one, with nothing extra to bolt on or pay for.
Care Management
Person-centred care planning and clinical assessments, built around how care is actually delivered. Not how a software company imagines it works.
Care Plans with AI Drafting
Person-centred care plans with AI-assisted drafting that gives you a solid first draft to refine. Full version history so every change is tracked and every revision is accessible.
Clinical Assessments
Waterlow, MUST, NEWS2, Braden, Falls Risk, Mental Capacity and Moving and Handling. All the standard tools, all built in. No add-ons needed.
Body Maps
Visual body map recording with photo evidence. Useful for skin integrity checks, injuries and tracking changes in condition over time.
Health Monitoring
Track vital signs, weight, blood pressure and other health indicators. Set your own alert thresholds and spot trends before they become concerns.
Fluid and Nutrition Tracking
Monitor fluid intake, output and nutritional needs for clients who require it. Clear visual charts make it easy to spot when someone isn't drinking or eating enough.
Life Story Journal
Your clients are more than their care needs. Record personal history, preferences, routines and what matters most to them, so every carer walks in already knowing who they're supporting.
Medication Management
A full eMAR system that catches errors before they happen, saves your carers time on rounds and gives you an audit trail that actually holds up to scrutiny.
Electronic MAR (eMAR)
Digital medication administration records with a complete audit trail. Carers get clear prompts, dosage details and timing guidance for every single administration.
Scheduled and PRN Support
Covers both scheduled rounds and PRN (as needed) medication. Reason for administration and outcomes are recorded each time, so nothing is left to memory.
Controlled Drug Witness Signatures
Controlled drugs get their own dedicated workflow: balance tracking, digital dual-signature verification and a complete chain of custody. Built in, not bolted on.
Refusal Tracking and Escalation
When a client refuses medication, the reason is recorded and the right people are notified automatically. You'll know about it before it becomes a pattern.
Time-Specific Administration
Record the exact time of every administration. Know precisely when medication was given, not just that it was.
Scheduling and Visits
Build rotas that actually work, assign visits confidently and know exactly when your carers arrive and leave. The rota headache, sorted.
Weekly Rota with Conflict Detection
Drag-and-drop rota builder with shift patterns and recurring schedules. If you accidentally double-book a carer, you'll know immediately.
QR Code and NFC Check-in/Check-out
Verify carer attendance at each client's home using QR codes or NFC tags. You'll know exactly who arrived, when they got there and when they left.
GPS Visit Verification
Optional GPS location capture at check-in and check-out. Particularly useful if your commissioners need that extra layer of evidence.
Smart Rota Optimiser
Scores your rota for travel efficiency, so you can build realistic schedules that minimise mileage and stop sending carers across town between visits.
Visit Task Templates
Set up task lists by time of day. A morning visit has different tasks to a lunchtime call, and the templates reflect that.
One-Click Visit Generation
Generate a full week of visits from your rota with a single click. What used to take an hour of manual entry takes about two seconds.
Finance
Invoicing, payroll, timesheets and accounting integration that works from your actual visit data. The numbers are always right because they come straight from the source.
Automated Invoicing
Generate professional invoices directly from confirmed visit data. If the visit happened, the invoice is accurate. No spreadsheets, no manual calculations.
Payroll with NI, Pension and Holiday
Staff pay calculated from visit data, with National Insurance, pension contributions and holiday accrual all handled automatically. One less thing to worry about.
Timesheet Generation and Approval
Timesheets are generated automatically from visit check-in data. Review them, approve them and export them in a few clicks.
Overtime Detection
You'll get flagged automatically when carers exceed their contracted hours. Catches cost overruns before they surprise you on payday.
Xero Two-Way Sync
Invoices, payments and contacts sync directly with Xero, both ways. Update something in either system and it's reflected in the other automatically.
Per-Client Margin Calculator
See your true cost per visit and margin per client. When it's time to review your pricing, you'll have the real numbers to back it up.
Family Portal
Families want to know their loved one is being looked after. Give them a window into the care being delivered, and watch those anxious phone calls to the office drop off.
Magic Link Access
No passwords to remember or reset. Families get a secure link by email and they're straight in. It's the kind of simplicity that actually gets used.
Real-Time Visit Status
Families can see when a carer arrived, what tasks were completed and when the visit ended. It's the reassurance they're looking for, without needing to ring you.
Daily Care Summaries
A daily summary of the care delivered, sent automatically. Families stay in the picture and your coordinators stay off the phone.
WhatsApp-Style Messaging
Secure messaging between families and the care team, in a chat interface that feels familiar. Full conversation history is kept, so nothing gets lost.
Photo Sharing
Carers can share photos from visits. A picture of mum smiling over a cup of tea does more for family trust than any report ever will.
Weekly Reports
A weekly summary sent to family members covering care delivered, health observations and upcoming visits. Keeps everyone on the same page without any extra work from your team.
Staff Management
Your carers are the business. These tools help you look after them properly: training, holidays, recruitment and wellbeing, all in one place.
Holiday and Absence Management
Holiday requests, sick leave, entitlements and approvals, all visible on a shared calendar. You can see at a glance who's off and when.
Digital Competency Tracking
Track mandatory training, certification expiry dates and competency assessments. You'll always know who can do what and get warned before anything lapses.
Carer Burnout Detection
Flags carers who are working excessive hours or showing patterns that suggest burnout risk. You can't look after clients well if your team is running on empty.
Performance and Recognition
Record supervisions, appraisals and spot checks. When someone's doing brilliant work, you'll have the evidence to back it up. And when they're not, you'll spot it early.
Recruitment Pipeline
Track applicants from first enquiry through interview, references and onboarding. Good carers don't hang around, so neither should your recruitment process.
Simple Mode for Digitally Nervous Carers
A stripped-back interface for carers who aren't confident with technology. Large buttons, plain language and nothing confusing on screen. Because the best software is the kind people actually use.
Compliance
CQC inspection shouldn't mean a week of panic and late nights pulling evidence together. These tools keep you inspection-ready every single day.
Automated Audit Trail
Every action is recorded: who did it, when they did it and from where. Nothing gets lost or overwritten. If an inspector asks, the answer is already there.
CQC Inspection Evidence Pack
One tap generates a full evidence pack organised by CQC key question. Safe, Effective, Caring, Responsive, Well-Led, all ready to present.
Safeguarding Referral Tracking
Record safeguarding referrals, track them through to outcome and make sure nothing gets forgotten along the way. Structured workflows keep everyone accountable.
Statutory Notification Management
Track statutory notifications to CQC and local authorities with deadline reminders. Missing a notification is the kind of mistake that's entirely avoidable.
Care Quality Scoring
Score yourself against the CQC framework before the inspector does. You'll see exactly where you're strong and where there's work to do.
Road to Outstanding
A practical improvement plan with clear milestones that guides your team towards an Outstanding rating. Track your progress step by step, so the goal always feels achievable.
Want to see how it actually works?
We'll walk you through Caelum in 20 minutes, focusing on the bits that matter most to your service. No sales pitch, just a proper look.